The Robert Welch Guarantee
At Robert Welch we are proud of the design, craftsmanship and the quality of materials in each of our products. The design and manufacturing processes we undertake provide us with the confidence that you will be able to enjoy using our products every day, for many years to come.
Because of this focus on our design and manufacturing processes, we are able to offer a Lifetime Guarantee* against manufacturing defects on our stainless-steel cutlery and a 25-year guarantee for our other products.**
We believe that with care and attention your Robert Welch product will last a lifetime. Please take a few minutes to read our care instructions.
The Robert Welch guarantee excludes damage resulting from:
- Normal wear and tear
- Accidental damage
- Damage caused by negligence or abuse
- Failure to follow our care instructions.
Our guarantee does not affect your statutory rights.
Should you have any concerns or queries about a product please contact Customer Services or call on +44 (0)1386 840522.
*The Robert Welch Lifetime Guarantee is valid for 50 years.
**Excluding wooden boards and non-stick coatings.