Our Guarantee

The Robert Welch Guarantee

At Robert Welch, we take pride in the design, craftsmanship, and quality of materials in each of our products. Our meticulous design and manufacturing processes ensure that you can enjoy using our products every day for many years to come.

Because of our commitment to quality, we offer a 25-Year Guarantee against manufacturing defects on our stainless steel cutlery and other products.*

We believe that with proper care and attention, your Robert Welch product will last a lifetime. Please take a few minutes to read our care instructions.

The Robert Welch guarantee excludes damage resulting from:

  • Normal wear and tear
  • Accidental damage
  • Damage caused by negligence or abuse
  • Failure to follow our care instructions.

Our guarantee does not affect your statutory rights.

Should you have any concerns or queries about a product please contact Customer Services or call on +44 (0)1386 840522.

*Excluding wooden boards and non-stick coatings.