Returns to Robert Welch
At Robert Welch we work hard to design and produce products to the highest standard to ensure that they can be enjoyed day after day. However, we accept that sometimes the item that you’ve ordered might not be quite what you expected and we’re happy to accept returns. If for any reason you fall outside of our standard returns policy, and we have not answered your question in our FAQ’s, please contact us and we will do our best to help you.
If for any reason you are unhappy with your order, there is no need to worry. We offer a FREE UK RETURNS service via DPD, so returning your items couldn't be simpler. You have 28 calendar days to make your return, free of charge within mainland UK. If you’re outside of this time frame, please contact us by email on email@example.com or by phone on 01386 840522 (available 8.30am - 5.30pm Monday to Friday, excluding bank holidays) to find out more about returning your item.