Cookie Policy
T & C's
How we use cookies at Robert Welch
To make it quicker and easier for you to shop on our website, we use cookies to collect and remember information about you and the types of products you like.
By continuing to use the website www.robertwelch.com you agree to our use of cookies. If you don’t agree to our use of cookies but you still want to look at our website, you can turn off the cookies in your browser settings but this may disable some of our website’s customised functionality.
We use cookies:
Cookies on our website are used for the following purposes:
- To enable you to add items to your shopping basket and purchase them.
- To enable you to create an account to have information such as order history, or your details remembered for later.
- To improve the website’s usability by saving you time on making a purchase or tracking your order.
- To display offers and content customised to individual preferences, both on Robertwelch.com and on third party websites.
- To collect information about how our website is used through analytics software such as, but not limited to, Google Analytics.
What are cookies and what information do they collect?
Cookies are small data files that are sent to your internet browser, which are read by small blocks of code called pixel tags.
The information provided by the cookies is completely anonymous and relates to things like the number of visitors to our website, how they arrived at the site and which pages they visit. Some cookies expire at the end of the visit to our website, some within a month. A few will remain on your device for longer.
How to control or disable cookies:
Most internet browsers automatically accept cookies. If you want, you can disable existing cookies and choose not to receive cookies in future. To do this you need to change the settings in your website browser.
To find out more about how to manage the cookies stored on your device, visit www.aboutcookies.org. If you would like to find out how to control your online behavioural advertising preferences visit www.youronlinechoices.com/uk/your-ad-choices
Third party cookies:
We also interact with websites like Facebook, Instagram and Twitter and we sometimes borrow functionality from those sites onto ours. This cookie policy does not cover the links within our site to other websites, which will have their own cookies which are not controlled by us and will be managed according to the third party cookie and privacy policies.
The cookies we use:
The following list of cookies that we or our technology partners use is not an exhaustive list and will be updated from time to time.
| COOKIE | NAME | PURPOSE |
|
Google Analytics |
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
|
Google Remarketing |
Google Ads |
These cookies allow us to serve personalised content to users both on our own site and 3rd party sites. |
|
Google Tag Manager |
_ga |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
|
Bing |
MUID |
This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts, used to sync across many different Microsoft domains, allowing user tracking. |
|
Bing Analytics |
MR |
This cookies are used to collect analytical information about how visitors use the website. This information is used to compile report and improve site. |
|
Alexa |
__asc |
This cookie is used to keep track on user information and behaviour, and reports it to Alexa analytics service. |
|
Shopify Platform |
secure_customer_sig |
This cookie is used to determine which country the visitor is from, so that content and shipping costs shown are accurate for those customers. This is determined based on a GeoIP lookup or data provided through their account or while purchasing. |
|
_shopify_country |
This cookie is used to recognise the user’s country of origin. |
|
|
cart_currency |
This is an essential cookie for the secure checkout and payment function on the website. This cookie is provided by shopify.com. |
|
|
_orig_referrer |
This cookie is set by website built on Shopify platform and is used in assoication with shopping cart. |
|
|
_landing_page |
This cookie is set by website built on Shopify platform and is used to track landing pages. |
|
|
_y |
This cookie is associated with Shopify's analytics suite. |
|
|
_shopify_y |
This cookie is associated with Shopify's analytics suite. |
|
|
_s |
This cookie is associated with Shopify's analytics suite. |
|
|
_shopify_s |
This cookie is associated with Shopify's analytics suite. |
|
|
_shopify_fs |
This cookie is associated with Shopify's analytics suite. |
|
|
_shopify_sa_t |
This cookie is set by Shopify and is used for analytics relating marketing and referrals. |
|
|
_shopify_sa_p |
This cookie is set by Shopify and is used for analytics relating marketing and referrals. |
|
|
Facebook Pixel |
fbevents.js |
This cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular, it enables us to see how our users move between devices when accessing our web site and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on our web site. |
|
HotJar |
_hjid |
This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
|
_hjTLDTest |
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
|
|
_hjFirstSeen |
This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
|
|
_hjIncludedInPageviewSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
|
|
_hjAbsoluteSessionInProgress |
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
|
|
_hjIncludedInSessionSample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
|
|
Google DoubleClick |
test_cookie |
This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users' browser supports cookies. |
|
IDE |
Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
|
|
Feefo |
__cfduid |
This cookie helps Cloudflare detect malicious visitors to our website and minimizes blocking legitimate users. It may be placed on the devices of our customers to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features. |