Free Delivery25 year guaranteeFree Returns* More Less

*Standard delivery is free for UK orders of £50 and over. A delivery charge of £3.50 is applied to orders below £50. More details.

25 year guarantee against manufacturing defects. If something goes wrong during the guarantee period we promise to repair or replace it. More details.

We offer a free returns service for UK orders so returning your items couldn't be simpler. More details.

UK Delivery

Our UK parcels are delivered by DPD and will require a signature on delivery. The parcel can be left with a neighbour or somewhere secure. Please enter this information in the special instructions box when you checkout.

Type Cost Duration
Standard Delivery Free for orders of £50 and over, £3.50 for orders under £50 UK delivery is normally made within 2 working days, subject to stock availability.*
Next Day Delivery £6.95 Orders placed before 1pm, Monday to Friday for UK delivery are guaranteed to arrive on the next working day or Saturday.*
Saturday Delivery £6.95 Orders placed before 1pm Friday for UK delivery are guaranteed to be delivered on Saturday.*

Standard Delivery - Free for orders over £50

Standard UK delivery is free on orders of £50 and over. For orders with a value of less than £50, a charge of £3.50 will be applied. Delivery of your Robert Welch parcel is usually made within 2 working days of your order being placed, but can take up to 5 working days.*

Next Day Delivery (Monday - Saturday) - £6.95

Our next day delivery service is £6.95 for UK addresses (mainland only - exclusions apply). Orders must be placed before 1pm Monday - Friday in order to guarantee delivery for the following day. Orders placed on Saturday or Sunday will be delivered on the following Tuesday.*

Saturday Delivery - £6.95

Our Saturday delivery service is £6.95 for UK addresses. Orders must be placed before 1pm Friday (mainland only - exclusions apply) in order to guarantee delivery for Saturday. Orders can be placed throughout the week for delivery on the following Saturday.*

International Delivery

We offer delivery of selected products from our website to most international destinations. This is an insured, door-to-door service and will require a signature on delivery. Delivery of your Robert Welch parcel will usually be made within 5 working days of your order being placed but can take up to 14 working days.

Type Cost Duration
Europe £7.50 Delivery is normally made within 5 working days, subject to stock availability. Delivery can take up to 14 working days.
USA, Canada, Australia & South Africa £10 Delivery is normally made within 7 working days, subject to stock availability. Delivery can take up to 14 working days. Please see important additional information below.
Rest of World £15 Delivery is normally made within 9 working days, subject to stock availability. Delivery can take up to 14 working days. Please see important additional information below.

Europe - £7.50

Delivery to the majority of European countries will be made within 5 working days. Unfortunately, due to carrier issues, we are currently unable to deliver to Russia.

USA, Canada, Australia & South Africa - £10

All orders dispatched to a non European Union address may incur import duty and taxes. Robert Welch Designs cannot be liable for any local import duties and taxes that may be imposed. VAT is automatically removed from all orders being delivered to countries outside the EU. This takes place once all relevant customer details have been entered during the 'checkout' process.

Rest of World - £15

All orders dispatched to a non European Union address may incur import duty and taxes. Robert Welch Designs cannot be liable for any local import duties and taxes that may be imposed. VAT is automatically removed from all orders being delivered to countries outside the EU. This takes place once all relevant customer details have been entered during the 'checkout' process.

Jersey & Guernsey

If you are placing an order to Jersey or Guernsey you will have to select Jersey or Guernsey as the "Country" instead of United Kingdom in order for the VAT charge to be removed.

Note: *Working days are Monday-Friday and do not include bank holidays. Orders placed after 1pm GMT/BST will be dispatched the next working day. Some postcode exclusions apply to our UK next day and Saturday delivery services. We are unable to ship to BFPOs or PO BOX addresses. The purchase of gift vouchers does not contribute towards qualification for free delivery. For further information on our shipping, please see our FAQs or contact us.