|Standard||Free for UK orders of £50 and over, £3.95 for UK orders under £50||Delivery normally made within 2 working days, subject to stock availability.|
|Next Day||£8.00||Delivery guaranteed to arrive on the following working day for orders placed before 1pm, Monday to Friday.|
|Saturday||£12.00||Delivery guaranteed to arrive on the following Saturday for orders placed before 1pm, Monday to Friday.|
Our UK parcels are delivered by the courier DPD and will require a signature at the point of delivery. Alternatively, if you provide instructions at the time of purchase, the parcel can be left with a neighbour or somewhere secure. Please enter this information in the special instructions box on the checkout page.
Standard delivery is free for UK orders of £50 and over. For UK orders with a value of less than £50, a charge of £3.95 will be applied. Delivery of your Robert Welch items will usually be made within 2 working days of your order being placed but can take up to 5 working days.
The next day delivery service is available at £8.00 for UK addresses (mainland only, exclusions apply). Orders must be placed before 1pm in order to guarantee a delivery for the following working day*. Orders placed before 1pm on Friday will be delivered on the following Monday.
*Working days are Monday-Friday and do not include bank holidays. Orders placed after 1pm will be dispatched the next working day.
The Saturday delivery service is available at £12.00 for UK addresses (mainland only, exclusions apply). Orders must be placed before 1pm on Friday to guarantee delivery for the following Saturday.
Please note: We are unable to ship to BFPOs or PO BOX addresses. The purchase of gift vouchers does not contribute towards qualification for free delivery.
Our website will automatically calculate an accurate delivery charge for all orders to countries outside the UK. This calculation will take place once all relevant delivery address details have been entered during the 'checking out' process.
Delivery to most European countries starts from £15 with delivery to the USA and Canada starting from £19. This is an insured, door-to-door service and takes up to 10 working days. However we can usually deliver orders to Europe and the USA within 5 working days of the order being placed.
Unfortunately, due to carrier issues, we are currently unable to deliver to Russia.
VAT Exemption & Import Duty
Non-European Union Import Charges
All orders dispatched to a non European Union address may incur import duty and taxes. Please note Robert Welch Designs cannot be liable for any local import duties and taxes that may be imposed.
VAT Exempt Countries
Our website will automatically remove the VAT charge of 20% from all orders being delivered to countries outside the EU. This process will take place once all relevant customer details have been entered during the 'checkout' process.
Jersey & Guernsey
Please note if you are placing an order to Jersey or Guernsey you will have to select Jersey or Guernsey as the "Country" instead of United Kingdom in order for the VAT charge to be removed.